Shipping & Returns
Shipping Policy
1. Shipping Restrictions:
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Must be 21+ to order (ID verification may be required).
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No shipping to states or cities where certain products are prohibited (e.g., flavored wraps, delta-8 THC, bongs in certain areas).
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Cannot ship to P.O. boxes in some cases (especially if signature is required).
2. Shipping Options:
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Standard, expedited, and overnight shipping options (typically via USPS, UPS, or FedEx).
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Free shipping often available for orders over a certain amount (e.g., $50 or $100).
3. Processing Time:
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Orders typically processed within 1–3 business days.
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High-demand periods (holidays, 4/20) may cause delays.
4. Discreet Packaging:
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Most shops ship in plain boxes with no identifying labels for privacy.
5. International Shipping:
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Limited availability; many U.S. smoke shops do not ship internationally due to customs restrictions.
6. Tracking:
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Tracking number usually provided via email upon shipment.
Return & Exchange Policy
Returns and Damages:
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Most products are non-returnable due to hygiene.
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Damaged or defective items may be replaced if reported within a few days of delivery.